Accessibility Statement

Last Updated: May 20, 2025

Our Commitment to Accessibility

JDM Florida, operated by JDM TECH LLC (EIN: 26-2144419), located at 2302 Mercator Dr. Unit 101, Orlando, Florida 32807, United States, is committed to ensuring that our website, https://jdmflorida.com/, is accessible to all users, including individuals with disabilities. We believe that every person—regardless of ability, device, or browsing method—deserves a full, equal, and dignified experience when visiting our website and purchasing from our inventory of used Japanese car engines, transmissions, and automotive accessories.

Accessibility is not a one-time effort for us. It is an ongoing commitment that we take seriously as part of our responsibility to our customers, our community, and our compliance obligations under applicable U.S. federal and state laws. We continuously work to identify and resolve barriers that may prevent any user from accessing or using our website to its fullest extent.

If you encounter any difficulty accessing any part of our website or if you need assistance completing a purchase, please contact us directly. We are here to help.

Phone: +1 (407) 774-8324 Email: jdmflorida@gmail.com Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST | Saturday, 9:00 AM–3:00 PM EST | Sunday: Closed

1. What Accessibility Means to Us

Accessibility means that our website can be used by the widest possible range of people, including individuals who use assistive technologies such as screen readers, voice recognition software, keyboard-only navigation, screen magnification tools, or alternative input devices. It also means that our content is written in plain, clear language that is easy to understand and that the visual design of our website does not create unnecessary barriers for users with visual, cognitive, or motor impairments.

At JDM Florida, our customers come from all walks of life across the United States. Many of our customers are mechanics, auto shop owners, and everyday car owners who need reliable used Japanese engines and transmissions for their vehicles. We want every one of those customers—regardless of any disability—to be able to browse our inventory, request a quote, place an order, and get support without encountering obstacles on our website.

We recognize that accessibility is also required by law. Our efforts are guided by the legal frameworks outlined in Section 2 of this statement, and we are committed to meeting or exceeding those requirements.

2. Legal Framework and Standards

Our accessibility efforts are guided by the following U.S. federal and state laws, regulations, and internationally recognized technical standards.

2.1 Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) is a federal civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including businesses that operate websites and offer goods and services to the public. Title III of the ADA applies to places of public accommodation, and U.S. federal courts and the Department of Justice (DOJ) have consistently interpreted this to include commercial websites such as https://jdmflorida.com/.

JDM Florida is committed to ensuring that our website complies with the ADA by providing equal access to all users, including those with visual, auditory, physical, cognitive, and neurological disabilities. We treat website accessibility as a legal obligation and a core part of our customer service.

2.2 Section 508 of the Rehabilitation Act

Section 508 of the Rehabilitation Act requires that federal agencies make their electronic and information technology accessible to people with disabilities. While Section 508 applies directly to federal agencies, it has established widely recognized accessibility standards that private businesses like JDM Florida use as a benchmark for best practices. We reference Section 508 standards in our accessibility work as a guide to ensure our website meets a high standard of technical accessibility.

2.3 Web Content Accessibility Guidelines (WCAG) 2.1

Our primary technical standard for web accessibility is the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C). WCAG 2.1 is the most widely recognized international standard for web accessibility and is referenced in U.S. DOJ guidance as the benchmark for ADA-compliant websites.

WCAG 2.1 is organized around four core principles, which hold that web content must be

  • Perceivable—Information and user interface components must be presentable to users in ways they can perceive, including through assistive technologies such as screen readers

  • Operable — User interface components and navigation must be operable by all users, including those who rely on keyboard navigation or switch access devices

  • Understandable — Information and the operation of the user interface must be understandable to all users, including those with cognitive disabilities

  • Robust—Content must be robust enough to be reliably interpreted by a wide variety of current and future assistive technologies

We are working toward WCAG 2.1 Level AA conformance across our website. Level AA is the standard referenced in U.S. legal guidance and is considered the appropriate target for most commercial websites.

2.4 State-Level Accessibility Laws

In addition to federal requirements, several U.S. states have enacted their own accessibility laws or have specific requirements that apply to businesses operating within or serving customers in those states. These include, but are not limited to:

California: The California Unruh Civil Rights Act (California Civil Code Section 51) broadly prohibits discrimination based on disability and has been applied by California courts to commercial websites. California residents who experience accessibility barriers on our website may have rights under this law in addition to the ADA.

Florida: As a Florida-based business, JDM Florida is also subject to the Florida Civil Rights Act, which prohibits disability-based discrimination. We take our obligations to Florida residents seriously and work to ensure our website is fully accessible to all users in the state.

New York: The New York State Human Rights Law and New York City Human Rights Law impose strong anti-discrimination requirements on businesses serving New York customers. We extend our accessibility efforts to ensure compliance for New York-based users.

Texas, Illinois, and Other States: Various other states have enacted or are developing legislation that addresses digital accessibility. JDM Florida ships to customers across the entire United States and is committed to meeting the accessibility expectations of users in all 50 states.

3. Current Accessibility Features on Our Website

We have implemented and continue to develop a range of accessibility features on https://jdmflorida.com/ to support users with disabilities. The following features are currently in place or actively being developed as part of our accessibility program.

3.1 Visual Accessibility

  • Our website is designed with sufficient color contrast between text and background elements to support users with low vision or color vision deficiencies

  • Text on our website can be resized using standard browser zoom controls without loss of content or functionality

  • We avoid using color alone to convey important information; labels, icons, and descriptive text are used alongside color indicators

  • Images that convey meaningful information are accompanied by descriptive alternative text (alt text) so that screen reader users receive the same information as sighted users

  • Decorative images that do not convey information are marked appropriately so that screen readers skip them without confusion

  • Our product listings for used JDM engines, transmissions, and accessories include descriptive text to supplement any visual product images

3.2 Keyboard and Navigation Accessibility

  • Our website supports keyboard-only navigation, allowing users who cannot use a mouse to navigate through all pages and features using the Tab, Enter, Escape, and arrow keys

  • Interactive elements such as buttons, links, form fields, and dropdown menus are accessible and operable via keyboard

  • Visible focus indicators are provided so that keyboard users can always see which element is currently selected

  • Skip navigation links are available to allow users of assistive technologies to bypass repetitive navigation menus and jump directly to the main content of a page

  • Our website's navigation structure is logically organized to allow all users—including screen reader users—to move through the site in a predictable and consistent manner

3.3 Screen Reader Compatibility

  • Our website is built to be compatible with major screen reader software, including JAWS, NVDA, VoiceOver (Apple), and TalkBack (Android)

  • Page headings are structured in a logical hierarchy (H1, H2, H3, etc.) so that screen reader users can navigate by heading and understand the structure of each page

  • Form fields on our website—including our contact form, checkout form, and any search fields—are labeled so that screen readers can announce the purpose of each field to the user

  • Error messages associated with form fields are descriptive and programmatically linked to the relevant field so that screen reader users are clearly informed of any input issues

  • ARIA (Accessible Rich Internet Applications) attributes are used where appropriate to enhance the accessibility of dynamic content and interactive components

3.4 Readable and Understandable Content

  • Our website content is written in plain, clear English that is easy to understand for a general audience, including users with cognitive disabilities or lower reading levels

  • Product descriptions for our used Japanese engines, transmissions, and accessories include straightforward specifications and compatibility information, avoiding unnecessary jargon wherever possible

  • Page titles are descriptive and accurately reflect the content of each page

  • Links on our website are written with descriptive text that clearly explains the destination or purpose of the link, rather than generic text such as "click here" or "read more.”

  • Instructions and error messages are written in plain language and do not rely solely on sensory characteristics (such as color or shape) to convey meaning

3.5 Forms and Interactive Elements

  • All forms on our website, including the contact form, checkout process, and account registration, are designed to be accessible to users with disabilities

  • Required form fields are clearly identified both visually and programmatically

  • Time limits on form sessions, where they exist due to security requirements, are communicated to users in advance, and users are given the opportunity to extend the session before it expires

  • Our checkout process for purchasing used JDM engines, transmissions, and accessories is designed to be completable by keyboard-only users and screen reader users without requiring assistance

3.6 Mobile and Responsive Accessibility

  • Our website is fully responsive and adapts to different screen sizes, including smartphones and tablets, ensuring an accessible experience on mobile devices

  • Touch targets on mobile versions of our website are sized appropriately to accommodate users with motor impairments who may have difficulty with precise touch interactions

  • Our website does not rely on gestures that require multiple fingers or complex movements as the only way to perform an action; single-touch or keyboard equivalents are available

4. Known Limitations and Ongoing Improvements

While we are committed to making https://jdmflorida.com/ as accessible as possible, we acknowledge that our website may not yet be fully accessible in all areas. Web accessibility is a complex and evolving field, and achieving full conformance with WCAG 2.1 Level AA across an entire e-commerce website—including all product pages, third-party integrations, and dynamically generated content—is an ongoing process.

The following are areas where we are aware of limitations and are actively working to improve:

  • Third-party content: Our website integrates with certain third-party services, including payment processors and embedded tools. While we select third-party partners with accessibility in mind, we do not have full control over the accessibility of content or interfaces provided by those third parties. We are actively working with our third-party providers to encourage and support accessibility improvements on their end.

  • Legacy product content: Some older product pages or descriptions for used JDM engines and transmissions in our inventory may not yet meet our current accessibility standards for image alt text or structured content. We are systematically reviewing and updating this content.

  • PDF and downloadable documents: Any PDF documents or downloadable files linked from our website may not yet be fully accessible to all screen reader users. We are working to ensure that any documents we publish are provided in accessible formats or accompanied by an accessible alternative.

  • Video content: If our website includes any video content, we are in the process of ensuring that captions and transcripts are provided for all audio and video material.

We conduct ongoing accessibility reviews and testing to identify and address these limitations as quickly as possible. If you encounter a specific accessibility barrier that is not listed here, please report it to us using the contact information provided in Section 6 of this statement.

5. Assistive Technologies We Support

Our website is developed and tested with the goal of being compatible with the following assistive technologies. We cannot guarantee perfect functionality with every possible combination of browser, operating system, and assistive technology, but the following represent our primary testing and compatibility targets:

Screen Readers:

  • JAWS (Job Access With Speech) — Windows

  • NVDA (NonVisual Desktop Access) — Windows

  • VoiceOver — macOS and iOS (Apple devices)

  • TalkBack — Android devices

Browsers:

  • Google Chrome (latest version)

  • Mozilla Firefox (latest version)

  • Apple Safari (latest version)

  • Microsoft Edge (latest version)

Operating Systems:

  • Windows 10 and Windows 11

  • macOS (current and previous major version)

  • iOS (current and previous major version)

  • Android (current and previous major version)

Input Methods:

  • Standard keyboard navigation

  • Touch screen navigation

  • Voice control software (including Dragon NaturallySpeaking and Apple Voice Control)

  • Switch access devices

If you use an assistive technology not listed above and experience difficulty accessing our website, please let us know at jdmflorida@gmail.com. Your feedback helps us expand our compatibility testing and improve the experience for all users.

6. Reporting an Accessibility Issue

We genuinely want to hear from you if you experience any accessibility barrier on our website. Your feedback is one of the most valuable tools we have for identifying and resolving issues that our internal testing may have missed.

If you encounter a page, feature, or piece of content on https://jdmflorida.com/ that you are unable to access or use due to a disability, please contact us using any of the following methods. When reporting an issue, it is helpful — though not required — to include the following information: the page or feature you were trying to access, the assistive technology or browser you were using, and a brief description of the problem you encountered.

Phone: +1 (407) 774-8324 Email: jdmflorida@gmail.com Mailing Address: 2302 Mercator Dr. Unit 101, Orlando, Florida 32807, United States. Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST | Saturday, 9:00 AM–3:00 PM EST | Sunday: Closed

We will acknowledge your report as soon as possible and aim to respond with a resolution or status update within 5 business days. For complex issues that require development work to resolve, we will provide you with an estimated timeline for the fix and, where possible, offer an accessible alternative in the interim.

7. Alternative Access to Our Products and Services

We understand that some users may find it faster or easier to contact us directly rather than navigating our website, particularly if they are experiencing an accessibility barrier. We want to make it clear that our full range of products and services — including browsing our inventory of used Japanese car engines and transmissions, requesting product information, getting compatibility advice, placing orders, and tracking shipments — is available to you through direct contact with our team.

You will never be charged a different price, denied a product, or receive a lower level of service because you chose to contact us by phone or email rather than completing a transaction on our website. We are committed to providing an equal experience through every channel.

Phone: +1 (407) 774-8324 Email: jdmflorida@gmail.com Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST | Saturday, 9:00 AM–3:00 PM EST | Sunday: Closed

8. Our Accessibility Testing and Review Process

JDM Florida conducts accessibility reviews using a combination of automated testing tools and manual evaluation. Our review process includes:

  • Automated scanning: We use automated accessibility scanning tools to identify common WCAG 2.1 violations across our website pages, including product listing pages, the checkout process, and informational pages such as our policy pages

  • Manual testing: Automated tools alone cannot detect all accessibility issues. We supplement automated scanning with manual review of our website's key user journeys, including product search, product detail review, cart management, and checkout completion

  • Assistive technology testing: We test critical user flows using screen readers and keyboard-only navigation to verify that the experience is functional and understandable for users of those technologies

  • Third-party review: We periodically engage external accessibility specialists to conduct independent audits of our website and provide recommendations for improvement

  • Ongoing monitoring: Accessibility is integrated into our website development process so that new features and content are evaluated for accessibility before they are published

We do not treat accessibility as a project with a fixed end date. It is a continuous process that is reviewed and updated as our website evolves, as our product inventory grows, and as accessibility standards and best practices are updated.

9. Formal Complaints and Escalation

If you have reported an accessibility issue to us and you are not satisfied with our response, or if you believe that JDM Florida has failed to meet its obligations under the ADA or any applicable state law, you have the right to escalate your concern.

You may file a complaint with the following federal and state agencies:

U.S. Department of Justice — Civil Rights Division: The DOJ enforces Title III of the ADA, which applies to commercial websites. You may file a complaint online at https://www.justice.gov/filing-a-complaint or by calling the DOJ ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).

U.S. Equal Employment Opportunity Commission (EEOC): For employment-related accessibility concerns, you may contact the EEOC at https://www.eeoc.gov/.

State Civil Rights Agencies: Residents of California, New York, Florida, Texas, and other states may also file complaints with their respective state civil rights or human rights agencies. Contact information for your state agency can typically be found on your state government's official website.

We strongly encourage you to contact us directly first at jdmflorida@gmail.com or +1 (407) 774-8324 before filing a formal complaint, as we are committed to resolving any accessibility issue quickly and in good faith.

10. Updates to This Accessibility Statement

We review and update this Accessibility Statement regularly to reflect the current state of our website's accessibility, any new legal requirements, and the results of our ongoing testing and improvement work. The "Last Updated" date at the top of this statement reflects the most recent revision.

If you have questions about any change to this statement or would like clarification on any section, please contact us at jdmflorida@gmail.com.

11. Related Policies

For more information about how we handle your data, your rights as a customer, and our other business practices, please refer to the following policy pages:

12. Contact Us

For any accessibility-related questions, concerns, or requests, please reach out to our team directly. We are committed to responding promptly and working with you to ensure you have a positive experience on our website.

Business Name: JDM Florida (operated by JDM TECH LLC) Address: 2302 Mercator Dr. Unit 101, Orlando, Florida 32807, United States. Phone: +1 (407) 774-8324 Email: jdmflorida@gmail.com Website: https://jdmflorida.com/ Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST | Saturday, 9:00 AM–3:00 PM EST | Sunday: Closed

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